77dc Privacy Policy
This policy explains what personal data 77dc collects from Bangladesh players, how we use it, who we share it with, and how you can exercise your data rights at any time.
1Introduction
77dc ("we", "us", "our") operates the online casino and sports betting platform available at https://77dc.ws. We are committed to protecting the personal data of all users who access or register on the 77dc platform ("Players", "you"). This Privacy Policy is written in plain, professional language so that every Bangladesh player — whether based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal or anywhere else in Bangladesh — can clearly understand their privacy rights and our data obligations.
By registering an account or continuing to use the 77dc platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team to arrange account closure.
2Information We Collect
77dc collects personal data across the following categories, all of which are necessary to operate the platform securely, fulfil our legal obligations, and deliver a quality gaming experience to players across Bangladesh:
We collect information directly from you when you register, deposit, play, or contact support. We also collect technical data automatically when your device connects to 77dc. We do not purchase personal data from third-party data brokers or marketing list providers.
3How We Use Your Information
77dc processes your personal data for the following purposes, each necessary to deliver the platform's services to Bangladesh players:
- Account creation and management — to register your 77dc account, authenticate your identity on each login, and maintain accurate account records including your balance, transaction history and bonus status.
- Payment processing — to verify ownership of the bKash, Nagad or Rocket account used for deposits, process withdrawal requests to your registered payment method, and maintain a complete financial transaction record for reconciliation and dispute resolution.
- KYC and anti-fraud verification — to verify your age (21+), confirm your identity, and detect or prevent fraudulent account activity, multi-accounting, money laundering, and abuse of promotional offers.
- Customer support — to respond to account queries, bonus enquiries, payment disputes, and technical issues raised through live chat or email, and to maintain support records for quality assurance.
- Responsible gaming — to monitor gaming patterns that may indicate problematic gambling behaviour, enforce deposit limits and self-exclusion settings set by the Player, and fulfil our duty of care to vulnerable users.
- Platform improvement — to analyse aggregated, anonymised usage data in order to identify technical issues, optimise performance on Bangladesh mobile networks, and improve the range and quality of games and betting markets available on 77dc.
4Legal Basis for Processing
77dc processes your personal data on the following legal bases:
- Contractual necessity — processing your identity, contact and financial data is necessary to establish and perform our contract with you as a registered 77dc Player. Without this processing, 77dc cannot create your account, accept deposits, or process withdrawals.
- Legal obligation — KYC identity verification, anti-money-laundering checks, age verification, and responsible gaming compliance are necessary to comply with applicable legal and regulatory obligations.
- Legitimate interests — processing technical and gaming activity data to detect fraud, prevent platform abuse, improve security, and conduct internal analytics is carried out on the basis of 77dc's legitimate business interests, balanced against your data rights.
- Consent — where 77dc sends optional promotional communications (bonus offers, seasonal promotions, new game announcements), this is done on the basis of your explicit opt-in consent, which you may withdraw at any time by contacting support or updating your communication preferences in account settings.
5Who We Share Your Data With
77dc does not sell your personal data to third parties. We share data only where strictly necessary to deliver the platform's services, comply with legal requirements, or protect the security of the platform and its players:
- Payment service providers — bKash, Nagad, Rocket, Upay and other integrated mobile financial service providers receive the minimum transactional data necessary to process your deposits and withdrawals, and operate under their own privacy policies.
- Game software providers — Pragmatic Play, Evolution Gaming, Spribe, Ezugi and other licensed game studios may receive technical session data (session token, wager amounts, game outcomes) necessary to deliver the game to your device. They do not receive your identity or payment data.
- Legal and regulatory authorities — where required by applicable law, court order, or the lawful request of a regulatory or law enforcement authority, 77dc may disclose personal data. 77dc will not disclose more data than strictly required by the specific legal obligation.
- Fraud prevention partners — anonymised or pseudonymised technical data (IP addresses, device fingerprints) may be shared with specialist fraud detection providers to identify patterns of abusive behaviour affecting the 77dc platform and its players.
6Our Privacy Commitments
These six principles underpin every data decision 77dc makes in relation to Bangladesh players:
7Cookies and Tracking Technologies
77dc uses cookies and similar tracking technologies on its platform to ensure core functionality, maintain your login session, and gather anonymised analytics that help us improve the platform experience for Bangladesh players. The categories of cookies we use are:
- Essential cookies — strictly necessary for the operation of the 77dc platform. These enable your login session to persist, keep your account balance updated in real time, and allow the cashier and game interfaces to function. They cannot be disabled without impairing platform functionality.
- Analytics cookies — collect anonymised data about how players navigate 77dc, including pages visited most frequently, session duration, and features used. This aggregated data helps us prioritise technical improvements for Bangladesh mobile networks.
- Preference cookies — store your non-essential platform preferences such as display settings so your chosen configuration is maintained across sessions without reconfiguration on each visit.
- Security cookies — support 77dc's anti-fraud and session integrity systems by storing encrypted tokens that verify the authenticity of your session and help detect anomalous login attempts or account takeover attacks.
You may disable non-essential cookies through your mobile browser's privacy or settings menu at any time. Disabling essential cookies will prevent you from logging in or using core platform features. 77dc does not use advertising cookies or third-party marketing trackers.
8Data Retention
77dc retains your personal data for as long as your account remains active and for a defined period thereafter. Retention periods are determined by the nature of the data and applicable legal obligations. As a general guide: identity and KYC verification data is retained for a minimum of five years from the date of account closure; financial transaction records for a minimum of five years; gaming activity data for three years from the date generated; and technical log data for up to twelve months.
At the end of the applicable retention period, 77dc will securely delete or permanently anonymise the relevant data. Where you request account closure before the end of a retention period, 77dc will cease active processing but retain data in a restricted archive for the duration of any applicable legal retention obligation. You will not receive marketing communications after account closure.
9Your Data Rights
As a Bangladesh player on the 77dc platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 77dc support team at [email protected]:
- Right of access — you may request a copy of all personal data 77dc holds about you. 77dc will respond to access requests within 30 days of receipt.
- Right to rectification — if any personal data on your 77dc account is inaccurate or out of date, you may request that it be corrected. 77dc will process rectification requests within 14 days.
- Right to erasure — subject to any overriding legal retention obligations, you may request that 77dc delete your personal data. Erasure requests will be actioned within 30 days where no legal obligation requires retention.
- Right to restrict processing — you may ask 77dc to restrict the processing of your personal data in certain circumstances, for example while a rectification request is being assessed or where you contest the lawfulness of processing.
- Right to withdraw consent — where 77dc processes your data on the basis of your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
10Security Measures
77dc implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, strict access controls restricting which 77dc staff can access personal data and on what basis, session timeout policies that automatically log out inactive accounts, and regular security testing of the 77dc platform infrastructure.
No data transmission over the internet or mobile network can be guaranteed completely secure. Players are advised to use strong, unique passwords for their 77dc account, to log out after each session particularly when using shared devices, and to report any suspected unauthorised account access to 77dc support immediately.
11Third-Party Links and Services
The 77dc platform integrates third-party game software from licensed studios and connects to third-party payment processors. While 77dc takes reasonable steps to ensure its partners maintain appropriate data protection standards, 77dc is not responsible for the privacy practices of third-party game providers or payment processors. Each third-party provider operates under its own privacy policy. Players are encouraged to review the privacy policies of bKash, Nagad, Rocket and any game studio whose software they interact with, to understand how those parties handle personal data independently of 77dc.
12Children and Minors
The 77dc platform is strictly for persons aged 21 and above. 77dc does not knowingly collect, process or retain personal data from any person under the age of 21. If 77dc becomes aware that personal data has been collected from a person under 21 — whether through a false declaration of age during registration or any other means — that data will be immediately and permanently deleted and the associated account terminated without further notice. Parents and guardians who believe that a minor in their care has registered on 77dc are asked to contact [email protected] immediately so the account can be reviewed and closed.
13Changes to This Privacy Policy
77dc may update this Privacy Policy from time to time to reflect changes in how we process personal data, changes in applicable law, or improvements to our platform's data handling practices. Where an update represents a material change to how we use your personal data, 77dc will notify registered players by publishing a notice on the platform or sending a notification to the mobile number on the affected player's account, at least 14 days before the change takes effect.
The date at the top of this policy indicates when it was last updated. Continued use of the 77dc platform after any update to this policy constitutes your acceptance of the revised Privacy Policy. If you do not accept any change, please contact [email protected] to close your account before the updated policy takes effect.
14Contact Us
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 77dc handles your personal data, please contact our dedicated privacy support team. We aim to respond to all privacy-related enquiries within 24 hours Bangladesh Standard Time (UTC+6).